Customer Care Bulletin - Spring - Royal Homes
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Customer Care Bulletin – Spring

Living In Your Home

Spring morning

Customer Care Bulletin – Spring

Welcome to spring! This has been quite the winter and now spring is hopefully just around the corner.

Because of the large accumulation of snow, there will be a lot of water run off and coupled with spring rains, this situation could potentially produce adverse conditions that you will have to deal with.

Below are a few things to consider.

1. Check your sump pump is plugged in and in working order. You may consider having a second pump as a standby. If your sump pump discharge stops just outside the foundation, you should extend the pipe with another 10’-20’ of flex hose where it can drain away.

2. Once the melting starts put on your downspout extensions. It they are not at least 6’ long, you may wish to temporarily add a length of 4” Big “O” plastic pipe.

3. Ensure that your downspouts are clear of debris, ice and snow. Check underground pipes/tiles at the outlet.

4. Open any culverts or catch basins that are still covered with snow to allow water to flow freely.

5. Clear any excessive accumulation of snow off the roof.
If you are prepared in advance you will not be caught needing a sump pump that is unavailable due to high demand or left to act quickly if things get out of hand.

These are just a few items you should check on to maintain and prevent problems this spring season. Attached is a checklist for your convenience.

Home Maintenance Checklist – Spring


o Clean or replace furnace filter
o Check/clean heat recovery ventilator (HRV); wash or replace filter
o Check attic for signs of moisture & even distribution of insulation
o If possible, carefully remove snow/ice from roof overhangs/vents
o Check & reset ground fault circuit interrupter (GFI) outside and in kitchen
o Check sump pump, float & discharge line & test overall operation
o Test carbon monoxide / smoke detectors


o Check eavestroughs & downspouts & clean if needed
o Clean window wells, drainage swales or catch basins of leaves, snow & ice buildup
o Clean or replace furnace filter
o Check/clean heat recovery ventilator (HRV); wash or replace filter
o Inspect basement or crawl space for signs of seepage/leakage & check for
dampness or musty smells
o Check for missing, loose or cracked shingles
o Remove winter cover from air conditioning unit and inspect; vacuum or brush the
outdoor coil & wash; service as needed
o Check driveways & walks for frost damage & reinstate if required
o Check water heater for leaks
o Plan landscaping to avoid soil settlement & water ponding. Keep soil at least
200mm (8 inches) below the top of the foundation wall & ensure that the direction
of the grading will allow water to flow away from the house
o Test carbon monoxide / smoke detectors


o Open outside hose connection & check for leaks
o Clean & check windows, screens & hardware
o Check air intakes & exhaust are clear of debris, nests, etc.
o Check exterior finishes (siding, trim) & eaves troughs to ensure they are secure
o Check caulking for soundness, cracking, detachment & signs of water or air
penetration (remove & replace with appropriate type of caulking if necessary)
o Lubricate rubber or plastic weather stripping around doors & operable windows
(replace weather stripping if damaged)
o Check & reset ground fault circuit interrupter (GFI) outside and in kitchen
o Test carbon monoxide / smoke detectors
o Check septic tank system fluid/solid levels & pump out if needed; check for
erosion/water pooling around septic field

Have a good spring and if you have any questions, please feel free to call our Service Department at 1-800-265-3083.

Royal Homes Service Team
I have a Royal Home which was built in 1993. I love my house and have never had any problems with it.Debbie
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